Frequently Asked Questions
How do I refer a friend?
Give your friends a 10% discount on Slimpod Gold. When your friends buy from your invite link, you get £10 in cash! Important Details: You must have a...
Where can I buy Sandra's book?
You can purchase Sandra’s Sunday Times best selling book, titled "The Weight’s Over: Take Back Control" at theweightsover.com The book delves deepe...
My shape is changing, but the scales are not - is this normal?
Yes, it’s completely normal for your shape to change even if the scales don’t show a difference. Slimpod encourages looking beyond the number on the s...
How do I cancel if I need to?
It's quick and easy for you to cancel with these steps: Go to www.slimpodmembers.com and log in to your user as normal. Click on "Menu" in the top r...
Can you listen whilst asleep?
A good question and yes - asked by quite a few. It’s one of the wonderful things about this programme – it really doesn’t matter if you fall asleep a...
Can I listen to my Pods more than once a day?
You only need to listen once per day, but you can listen as many times in a day as you’d like to! The key is to be consistent with listening, so aimin...
What is the best time of day to listen to the pod?
We recommend listening to the Slimpod at the end of your day. However, you can listen to your pods at any time of day. The only times you cannot lis...
Should I be listening to my pods actively, like a podcast? I sometimes fall asleep while listening, so I'm worried it’s not going to work for me!
We recommend that you do not actively listen to the pod instead - let it wash over you. Many people fall asleep to theirs after the first few days. It...
How often would you recommend I weigh myself?
For many, the scales can trigger emotions and therefore emotional eating, no matter when they show. We encourage podders who find the scales can trigg...
Why are wins important? Do I have to do them?
It is very important to write down your three daily wins! These are important as they can help you to notice encouraging differences in your life, an...
I missed a day on my Slimpod after one week! Will I be okay, or do I have to start again?
Our experience of this is that missing the odd day isn’t the end of the world, it’s going to happen to us all at some stage! Just aim to listen consis...
How do I change my password?
We’ve made it really easy for you to reset your password. Here’s the link you need! Please contact customer service at customerservices@thinkinglsim...